Connacht Women’s coach Luke O’Donnell discusses the 5 ts: Can Rugby Teach You About Customer Service?
Luke is one of The Flying Bin in-house customer centre superheroes. So what rugby and customer service have in common.
Rugby demands many things, some of which prove costly (teeth, crooked noses and fancy boots for example), but discipline and dedication are among its more admirable traits. In this respect rugby reflects successful business, and discipline and dedication are crucial to both the oval ball and world class customer service alike. Here are our five Ts comprising the star qualities common to both; be it headgear or headset……….
Training, Teamwork, Trust can you guess the final 2 CLICK HERE for the full great blog.